Why is your recruitment business struggling to attract the rock stars needed to drive your business forward?
In insight / By Mark Flynn / 05 November 2018
As a business leader, your number one priority is to uncover and develop the rock star talent needed to drive your business forward and when you've put those great teams together you need to empower them to do great work by introducing modern, flexible cloud-based solutions.
This reflects the fact that outside of work your top talent is living a cutting-edge lifestyle using their smartphone to shop, socialise and manage their personal finances for example. However, they then work Monday to Friday for a dinosaur of a firm where nothing has changed in 5 years. So why are you surprised that you cannot retain or attract the very best people?
So, what are the smarter business leaders doing about it? Many are introducing a modern, flexible and collaborative cloud-based IT strategy to their workplace to attract and retain the best people.
What does that look like? When you move to the cloud you no longer own any servers, all your data is in the cloud and the only physical kit you have is your laptop, smartphone, and wi-fi network. On your laptop and smartphone, you'll have a common set of applications to provide access to your cloud-based business applications and collaboration tools.
As an ambitious business leader, you want to open new branch offices in the UK or expand globally. Let's say you've just Skype interviewed a great candidate for your new Sydney, Australia office; the question is how are you going to get them up and running as quickly as possible?
With the right cloud-based strategy, you'd be able to send the new sales consultant down to their equivalent PC World, buy a laptop, connect it to the internet and then automatically the machine will be rebuilt, fully loaded with a full set of your business application, just like every other consultant in your business. In this case, your new Sydney office is up and running in hours!
In my experience, adopting this modern consumer app style approach to your IT strategy is also having an impact on employee loyalty because your business fits with the type of lifestyle the modern worker wants. We are seeing a general blurring of the so-called ‘work-life balance’; your people want the kind of lifestyle where they can work from anywhere, whatever hour, especially from home to help them avoid the daily commuter grind.
Moving to the cloud will also deliver a greater return on investment to your business because you can reduce the amount of expensive city-based office space you need. Now your people could work from client sites, from home or a coffee shop, collaborating with their colleagues and clients.
Moving to the cloud isn't all milk and honey, and unless you introduce a first-class security strategy, you could find yourself running your business in what I like to call the ‘Wicked Wild West’.
It is so important that you adopt a cybersecurity strategy that protects your business from rogue employees stealing your data and rogue clients trying to avoid paying your fees.
Imagine the scenario; you've just fired that non-performing sales person on Friday 5.25pm, you believe you are well prepared because 10 minutes ago you killed their access to all systems.
This individual takes massive issue with this and after a few beers they log in remotely using their ex-colleagues' username/password and start to cause mayhem!
They were best mates, why wouldn't they share their login details!
Meanwhile, another sneaky salesperson is manually copying your entire CRM data into a spreadsheet, keeping it well hidden on their local PC hard disk, disguised as ‘weddingplans.xls’ with plans to forward it to his Gmail account.
We also need to protect ourselves from rogue clients trying to avoid paying your fees. For example, one of your sales consultants putting a short list of CVs together for an exciting project with a new client. The client says they don't want to move forward with you, but three months later, they craftily reach out to the potential candidates directly to try and avoid paying your fees.
Using Data Loss Prevention (DLP) technology you could easily set the CVs to vaporise after say 30 days, stopping the rogue client avoid paying your fees.