In jobs / By Darren Cooper / 03 January 2019
Nasstar are on the lookout for a great Project Manager to join the Project Management Office.
Reporting to: PMO Telford Team Leader
Purpose of job: Based in the Telford office the Project Manager will become a valued part of the entire Nasstar PMO team. You will take full responsibility for the delivery of projects from customer request through handover to support, ensuring that monitoring, maintenance and backup services are in place. Working with the Sales/Client Development Team to bring projects on board, you will have the skills to identify the technical and commercial risks, issues and dependencies of a project. The IT Project Manager will have the knowledge and experience to assist Engineers with technical scoping, define project timescales and negotiate with customers and engineers on completion dates.
To be successful in this role, you will:
o Have confidence to communicate with all levels of a business, from end users to Directors/CEO’s.
o Travel to customer locations for meetings and project go-lives as needs dictate (potentially requiring overnight stays).
o Prioritise your projects and work allocations to meet commercial imperatives.
o Follow and continuously improve an effective methodology and process for the management of projects within the business.
o Provide regular status updates with key internal and external stakeholders
o Contribute to the efficient running of the Project Management Office suggesting improvement to processes and identifying inefficiencies.
o Work as effectively when within a team as when working as an individual.
Skills & knowledge:
Experience of managing and implementing IT projects, for example:
o Windows Desktop and Server Operating Systems
o Microsoft Exchange
o Remote Access technologies (Terminal Services, Citrix XenApp)
o Internet connectivity (ADSL, Ethernet)
o Local area networking (managed switches, VLANs)
o A background or experience in a customer-facing role, with an understanding of the benefits of providing excellent customer service
o The ability to translate the technical specification of a project into a documented scope that the customer can understand
o A technical background would be beneficial, although not essential (e.g. Service Desk, IT Engineer).
o Excellent organisational skills
o Effective communication skills, verbal and written
o Ability to manage your own workload and prioritise effectively
o Great attention to detail
o Good interpersonal skills and ability to build rapport
To apply please send a copy of your CV to HR@nasstar.com