Nasstar’s CEO on Judging Panel for The British Wills and Probate Awards 2018
In news / By Lydia Cooper / 11 October 2018
On 18th October, Nasstar CEO Nigel Redwood, will form part of a panel of legal industry experts to help determine the winners at the prestigious British Wills and Probate Awards 2018.
The awards have been introduced to highlight achievement and recognise the successes of those in the Wills and Probate sector. Hosted by ‘Today’s Wills and Probate’, an organisation that has supported and promoted the achievements of many professionals in the industry over the years, the event will be a night of celebrations and reward for the hard work and impact industry professionals have made either within their own organisation or to the sector as a whole.
Having worked strategically with law firms since 2002 focusing on the use of technology in the sector, Nigel has a keen interest in how firms technically innovate to drive efficiencies and improve client service and is therefore well placed to sit on the judging panel.
Nasstar counts over 60 law firms across the UK as clients, equating to over 3,400 legal end users accessing services and being supported by the business daily, therefore Nigel has experienced first-hand how technology can improve efficiencies within a firm. Nigel describes how in most firms, the probate department is the last area to become automated as it is often viewed as being slow or not as profitable as other areas of the business. There is also a concern that the personal touch needed when practicing this area of law could be lost through utilising technology. However, innovative technology can help firms to carry out complex processes efficiently and at a low cost to help improve the service delivered to clients.
Nigel goes on to explain the importance of recognising achievement in the sector commenting:
“The legal sector is constantly changing and becoming increasingly competitive, therefore, recognising achievements and positive contributions to the sector can really boost a firm’s standing in the market. A firm that uses technology to manage customer service can make a tangible difference to levels of satisfaction and can mean the difference between repeat business and not.”
As a technology business, innovation is at the heart of everything Nasstar does. Technology moves at such as fast pace that innovation is crucial to achieving and maintaining a competitive advantage in an ever-changing marketplace. Arguably the biggest threat to the legal sector is cyber-crime. Firms that utilise a cloud-based solution benefit from a third-party managed service provider taking on responsibility for keeping the firm as safe and protected as possible against security threats.
Law firms are amongst the most targeted company types for cyber-crime as they hold large amounts of sensitive data and it’s not just the large firms that are at threat. Forget the loss of earnings and civil cases if you get hacked, the loss of reputations across your customer base could be the final nail in the coffin. A private cloud solution wraps your data in the most secure blanket possible with constant monitoring, penetration testing and deployment of the most sophisticated cyber-crime countermeasures available.
The winners will be announced at a glittering ceremony and gala dinner on 18th October at The Palms Conservatory, Ardencote with guest host, Jennie Bond who appears regularly on a wide range of television and radio programmes. Congratulations and best of luck to all shortlisted firms!