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How Better IT Can Improve Business Performance For SMEs

In insight / By Mark Flynn / 18 June 2018

With so many SMEs looking to streamline their processes, increase the ROI and reduce business risk, more small businesses are realising that better IT such as managed IT services is an excellent alternative solution that will help promote business growth, protect them from cyber-crime and create a more efficient workforce.

When you choose to utilise Managed IT Services for your business, you have the opportunity to outsource specific IT operations to a knowledgeable service provider, freeing up your time to focus on what’s important - your company. When you choose a reliable, trustworthy and professional vendor to outsource better, managed IT services, they’ll assume continuing responsibility for managing, monitoring and fixing problems for selected IT functions on your behalf. However, researching, finding and implementing better IT solutions specific to your industry can be time consuming and comes with an initial cost. That being said, implementing better IT solutions that are tailored to your specific industry has numerous benefits - here are a few ways implementing an improved, Managed IT solution into your business can enhance your SME’s performance.

Benefits of Managed IT for SMEs

Strengthened Security

According to Information Age, cyber attacks are the number one risk for any business, big or small. Combine this with the introduction of GDPR, ensuring your business is protected against malware and cyber-crime has become more important than ever before, as a cyber-attack has the potential to result in a fine if you’re found to be in breach of GDPR regulations. When you choose to outsource your IT, this can be remedied as your IT software will have real time monitoring and reporting - this means that any issues can be flagged and quickly resolved by the experts.

Better Patch Management

Following on from strengthened security, when you choose to outsource your IT Management, any vulnerabilities and issues that are found within the software you use can be patched and resolved quickly, further preventing potential exploitation. A clarified Patch Management strategy is essential in terms of GDPR compliance, and will help to build trust in your brand whilst minimising any ‘down time’ from any software related issues or problems.

Reduced Costs

Every business owner knows just how expensive technology is - when something breaks it seems like technicians charge an arm and a leg just to diagnose the problem. When you choose better IT services such as Managed IT Services, a ‘prevention rather than cure’ stance is taken, in order to stop any potential issues becoming a really big problem in the long run (welcome patch management). This means you won’t have to fork out ridiculous amounts for repairs. Alongside this, Managed IT Services use monthly payments rather than one large lump sum.

Consistent end-to-end support

For some businesses, they have the resources for an internal IT department. However, they may be too busy to implement new and improved IT Solutions. Other businesses struggle as they are often too busy to provide quality support for their users and employees when it comes to the software in question. When you choose Managed IT Services, you’ll always have someone there to focus on delivering innovative IT solutions and support, unlocking possibilities for your customers and employees, allowing you to focus on your business.

Discuss your business’s IT Management needs with Nasstar and get in touch today.

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Mark Flynn

Mark Flynn

Mark Flynn is Head of Sales for Nasstar. Mark has wealth of knowledge & experience within the IT industry & plays an instrumental part in defining our long-term sales & go to market strategies.

London, England
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