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Client Relationship Manager


In jobs / By Darren Cooper / 24 October 2017

Job Title: Client Relationship Manager

Reporting to: Client Relationship Manager - Team Leader

Purpose of Job: To be the primary contact point for managing our smaller accounts and to support Client Development Managers.

Location: Bournemouth Office (BH2 5QY)

Hours of work: Mon-Fri, 7.5 hours per day, 37.5 hours per week.

Responsibilities: To be the primary contact point for managing and developing smaller accounts and to support Client Development Managers.

Account Managers have responsibility for a number of named accounts working in several key areas:

-Ensuring customers understand the range or services Nasstar offers and fill in the white space, thereby growing the share of the wallet.

-Researching customer business growth plans and proactively using Nasstar technology and services to help the customer achieve them.

-Keeping customers happy and ensuring business retention.

-Developing an account management and revenue development plan for each customer.

-Proactive and regular account management reviews and communication with customers via Email, Skype and Phone.

Skills, knowledge & experience:

You will possess excellent written and spoken communication skills, previous IT sales experience with a passion and drive to succeed.

B2B Sales/customer service experience within technology and managing a set of accounts is important.

Ideal - Maths and English to A 'level standard

A degree-level qualification is beneficial but not essential

How do I apply?: Please send across a copy of your CV plus a covering letter if desired to HR@Nasstar.com

Join Our Team

Please send us a current copy of your CV with your cover note below.

Darren Cooper

Darren Cooper

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